We’re here
to help.

  • What is Reggie?
  • We believe in living holistically, from the regimens you create for yourself, to the regimens you create for your dog. That’s why we created Reggie to bridge the gap between you and your dog’s everyday wellness regimens.
  • Where are your products made?
  • Our supplements are made in the USA with domestic + imported ingredients. Our supplier is a National Animal Supplement Council (NASC) Preferred Supplier and is Good Manufacturing Practice (GMP) certified.
  • Can my dog take Reggie's supplements with other medications?
  • If your dog is currently taking any prescription medication, we recommend reaching out to your veterinarian to ensure that there are no issues taking our supplements along with your dog's prescription.
  • Will my dog like the taste?
  • Our supplements are delicious soft chews that have gone through extensive palatability testing to make sure that even the pickiest dogs will love the taste! However, if your dog is one of the rare dogs who doesn't like the taste of our supplements, we recommend breaking up the soft chews into their food or mixing them with cheese or peanut butter. If this still does not work, reach out to us at support@helloreggie.com.

  • How does my subscription work?
  • We have set up our subscriptions at Reggie to ensure your dog always has enough supplements on hand and that you don't receive more before you need them. Shipments will arrive based on the schedule indicated in your order, based on your dog's weight.
  • Can I change my delivery schedule?
  • Of course! You can adjust your schedule at any time through the my account page or by contacting us at support@helloreggie.com.

  • Can I pause my subscription, replace a product, or skip a shipment?
  • You bet! This can be done via the my account page or by emailing us at support@helloreggie.com.

  • How do I cancel my subscription?
  • While we hate to see a customer go, we want to make it easy to cancel your subscription should your needs change (no jumping through hoops like some other brands). Simply cancel via the my account page or shoot us a note at support@helloreggie.com.

  • What is Reggie's return policy?
  • We stand behind our products and are proud to offer a 100% money back guarantee if you are not completely satisfied for any reason. If you need to return your product, please contact us for a return label and return your product to the address below: 

     

    Reggie Shipping Department 

    255 Chestnut 

    Manteno, IL 60950

  • How much does shipping cost?
  • Shipping is always free on subscriptions and on all orders over $45. For orders under $45, standard shipping is a $5 flat rate.
  • How long will it take for me to receive my order?
  • We aim to have all orders delivered within 3-5 business days. If you need your products more quickly, we offer 2 day expedited shipping for a small additional fee.
  • What payment methods does Reggie accept?
  • Reggie accepts all major credit cards (American Express, Discover, Mastercard, Visa), as well as Amazon Pay, Apple Pay, Google Pay, Paypal, and Shop Pay.